Loan Submission Process – How to submit a loan at ICS

Getting Started with ICS

You submit loan requests and gather documents, we get them funded.



 

1

Submit a new loan request by clicking on the REQUEST LOAN link from the main menu or home page. You do not need to be logged in to do this. It's simple and takes about 3-minutes to enter your loan scenario.


2

When submitting your loan request online you can upload any documents you may have. This is extremely important. The more documents you have, faster you'll have terms for your client.


3

You will be prompted to schedule a loan review call with your ICS Senior Advisor during the online submission.


4

During your scheduled loan review call your Senior Advisor will determine if the loan is fundable, provide a soft quote, document checklist, and File Upload Link to upload docs. We do not accept documents via email.


5

Following document review your ICS Senior Advisor will issue a Good Faith Estimate & Letter of Intent outlining in detail the estimated rate, fees, and closing costs. The GFE & LOI is sent to you and the Borrower for review.


6

Once the Borrower accepts the GFE & LOI, and completes their underwriting deposit (if not waived) the loan enters loan processing and underwriting. Your job is now done on this loan. Our Loan Processing Team gathers all additional documents securely from the Client, and CC's you on all correspondence.


7

A final Term Sheet and Commitment is issued, appraisal and third party reports are completed, and the loan is scheduled for closing.


8

The loan funds, you get paid.

 


IMPORTANT


You only submit the loan request once online. You will not need to learn any software, edit, or update loans after the initial submission. Your ICS Loan Processing Team handles all that for you. Once you submit the loan online your only responsibility is to assist in gathering initial documents in order for ICS to issue a Good Faith Estimate and Letter of Interest. Once that is completed and accepted by the Borrower, ICS handles everything from there, with your assistance gathering additional documents. We keep you updated weekly on loan progress via email and get you paid upon successfully funding the loan.


DOCUMENT RETRIEVAL


Gathering documents from Borrowers is the biggest challenge in commercial lending. We provide a secure Document Upload Link you must use to send us documents. Borrower will also use this link to upload documents directly. We do not accept documents via email, or 3rd party document links. You must upload docs to our secure ICS OneDrive link provided.


ONLINE TRAINING & CERTIFATION


Online training and certification is optional, but highly recommended for newer Brokers interested in gaining more commercial lending knowledge.