Advisor Contact



If you have a loan request you would like to discuss, please submit your request online first. It takes about 3-minutes. You can then schedule a loan review call. You must submit your request online to schedule a Loan Review call.

Submit Loan Request

If you have a loan scenario you would like to discuss with a Senior Advisor at ICS, please use our Loan Finder tool to review our available loan products. You may then select a loan product and submit the loan scenario for review. Upon submitting the loan scenario online, you will be able to schedule a Loan Review Call with an ICS Team Member. We can change loan products at anytime after submission. You must submit your loan scenario / request online to schedule a Loan Review Call. Thank you.

Find Your Loan | Submit Loan Request

If you have questions about our loan products and rates, please use our Loan Finder to learn more about the types of financing we offer. If you can't find the loan program you are looking for using Loan Finder, it means we don't offer it. Loan Products are updated weekly. Interest rates by loan product are soft quote estimates. To receive lender term sheets with precise rates and fees, you will need to submit your loan request with full documentation uploaded.

Loan Finder - Search Our Loan Products

If you are interested in signing up with ICS as a Lending Partner, please learn more via this link. 

In order to receive lender term sheets with precise rates, terms, and fees, the following documents must be uploaded to the loan file online for income producing properties. See document requirements here.

If you need an update on the status of a loan you have submitted, you can login online, then go to the loan detail page where you will find the status of your loan, including outstanding documents needed and pending conditions. 

Login to Check Loan Status

If you have marketing questions related to origination strategies, marketing links, brochures, lead contact lists, or other marketing related matters, you can join our Marketing & Strategy Zoom call on Thurdays at 9am PST by logging into your Loan Dashboard and click on the Thursday Zoom call link at the 9am PST time.

Login to Loan Dashboard

If you need help logging into the Tuesday/Thursday Zoom call at 9am PST, or the onboarding Zoom call on Wednesdays at 9am PST, please login to your Loan Dashboard and go to the Zoom link section to join the meeting.

Zoom Meeting Access

If you are having problems logging into your ICS Loan Dashboard, go to the login page and reset your password. Check your spam folder if you don't receive an email reset link immediately. If you are having problems logging in to your ICS email, reset your password and await instructions on how to update your email password.

Loan Dashboard Login | ICS Email Login

If you need to update or add a credit card or would like to cancel your service agreement with ICS, you must do so directly through the PayPal billing portal. Login to PayPal, then update or cancel your payment subscription. All access to will be discontinued immediately upon cancellation. All cancellations and card updates must be completed via PayPal directly.

Update Billing / Cancel

If you are a Borrower and have questions or need support, please click on the link below.

Borrower Support Request

If you are a Direct Lender and have questions about working with ICS, loan status, or other questions, please select the appropriate link below. This is for Direct Lenders only,  not Brokers.

Direct Lender Support Request | Direct Lender Partner Program

If you are an ICS Lending Partner or Independent Broker and need to speak with the ICS Loan Team, please send us an email and an ICS Team Member will get back to you.

Email Us