WELCOME TO THE ICS SUPPORT CENTER
HOW CAN WE HELP YOU?
USE THE SUPPORT WIDGET FIRST
Before you submit a support email, please use our helpful AI Support Widget at the bottom left of the webpage. Most likely you will find your answer. Thank you!!
If you are interested in funding loans with ICS as a Broker, please visit our Broker Partner Program page via the link below. You can work with ICS as an Lending Partner Broker and earn full commission. You must sign up with us online to broker loans through the ICS Funding Platform.
You can upload docs to loan files securely using the link below. Loans must already be entered in the system to upload docs.
If you have a loan scenario you would like to discuss with a Senior Advisor at ICS, please submit the loan scenario for review online. Upon submitting the loan scenario online, you can simultaneously schedule a Loan Review Call with an ICS Team Member. If you are an ICS Lending Partner, you can login and submit your loan from your Loan Dashboard.
If you have questions about our loan products and rates, please visit our Loan Finder page to learn more about the types of financing we offer. If you can't find the loan program you are looking for using Loan Finder, it means we don't offer it. Interest rates by loan product are market quote estimates. To receive lender term sheets with precise rates and fees, you will need to submit your loan request with full documentation uploaded.
This is a very helpful form for Brokers to gather information before submitting a loan request online. This form is not sent to ICS nor uploaded. It is a helpful resource to ask borrowers the right questions in order to complete a loan submission request online accurately.
In order to receive lender term sheets with precise rates, terms, and fees, the following documents must be uploaded to the loan file online for income producing properties. See document requirements here.
Use First American's Title & Escrow Closing Fee calculator to get a better idea of expected closing costs. This calculator does not include lender closing costs, mortgage broker fees, appraisal, or other 3rd party reports. This calculator provides estimated title policy fees, recording, and any city, county, or state taxes that may be associated with the transaction. > Go
If you are an ICS Advisor and need assistance logging in, please go to the Loan Dashboard login page. You can also reset your password from the Login Page. Independent Brokes can login to individual loans here.
If you would like to update your payment method, please click the link below for instructions on how to change your credit card with ICS
If you would like to cancel your partnership billing with ICS, please click the link below for instructions.
If you are a broker or borrower and would like to discuss a loan, please search our loan products, submit your loan scenario, and a Senior Parter at ICS will review and get back to you shortly.
If you did not find the support option you are looking for above or via our AI Support Widget, or need to email or speak with someone at ICS, please submit a Support Ticket and we will get you to the right ICS Team Member.
If you did not find the support option you are looking for above or via our AI Support Widget, or need to email or speak with someone at ICS, please visit the link below.